All about the Nicequest online shop

Giving your opinion on different topics surely is great, but getting a nice gift as a reward is probably your favorite part of being a Nicequest member. That’s why we want to tell you a bit more about the shop, what you can do to make the most of it and give you some stats.


Did you know…?

? All shippings are completely for free. You redeem your Shells for your favorite gift and we take care of the delivery costs.

? All our physical gifts have a warranty.

The maximum period to claim a gift not received is 3 months from the date of shipment.

? You can find out the winners of the prize draws during the first week of each month. You only have to enter the section of prize draws → Finished.

Look up the winners of our monthly prize draws by checking the "Finished" tab.
Look up the winners of our monthly prize draws by checking the "Finished" tab.


? Currently we have 1,612 gifts in our catalogue.

? Our shop is constantly updated and renewed. We always look for products that are useful but also whimsical: fun and original design objects for your home and office.


After the click: How our online shop operates

There are many things that happen between you choosing your gift and receiving it at home. Once you redeem your Shells for the gift you want, our shop team collects and groups all orders from our members and sends them to our suppliers.

We always try to keep information about our stock up to date, but sometimes there are errors in the connection to our suppliers. Don’t worry, that doesn’t happen too often and when it does, our team is here to make sure you get your Shells back or we repeat the order for you.

When does my gift arrive? You will get an email from the shipping company indicating the delivery date, once the gift was sent on its way to you. To find out more about your order, also check the confirmation mail you received after redeeming your Shells. If you should have any problem with your redemption, don’t hesitate to contact our support team. 


Are you happy with your gift?

Share a nicePhoto for a chance at 50 extra Shells!

To participate in our nicePhoto contest, you simply take a selfie with your gift and the green card that comes with it, share it on our social networks and maybe you will be the lucky winner of 50 extra Shells. Discover all the details of our contest here.


Review your gift!

When you have received your gift, you can rate it and leave a comment on our website. That will help others decide which gift they want to redeem, too.

To leave a review, access your account and select a gift in your history. Then you click on the button: “Rate your gift”, at the bottom of the pop-up window. You will be redirected to the page of the gift that you have selected and there you can leave a comment and also rate your gift with stars. What are you waiting for? Rate your gift now!


Did we miss something? What else would you like to know? Tell us in the comments!

Add a comment


  1. ee | 8 April, 2021

    When will new items be added? Have not seen nothing new in some time time now.

  2. Carole Ellen Ogilvie | 8 April, 2021

    it doesnt seem worth putting effort in if the shop is unavailable. I have already attempted to order the gift was unavailable .The site a total waste

  3. sam amos | 15 March, 2021

    why is the shop currently unavailable?

    • Nicequest | 18 March, 2021

      Hello! We are having difficulties shipping to the UK right now, due to new regulations related to Brexit. We are working on resolving this issue and hope to be able to offer all gifts again very soon!

  4. Ron | 14 March, 2021

    I don’t think they are updating their gifts anymore, and it appears that they really don’t care.

    • Nicequest | 18 March, 2021

      Hello! We are having difficulties shipping to the UK right now, due to new regulations related to Brexit. We are working on resolving this issue and hope to be able to offer all gifts again very soon!

  5. steve Haver | 23 February, 2021

    What has happened to all the gifts?

  6. Lina | 22 February, 2021

    The gifts are dwindling down and there’s like nothing on there that is worth redeeming for. I miss the gift cards, they were the best.

  7. Jenny Franklin | 18 February, 2021

    I am unable to access your online shop.

  8. carol l miller | 30 November, 2020

    Haven’t seen anything new in a LONG time. Will you ever get the Pizza Maker again?

  9. Caroline E Adams | 22 October, 2020

    The type of reward I want to get is in the Food category but you only have 3 available right now. Can you please get more choices?

  10. Toñi Fernandez padial | 28 February, 2020

    Gracias por la información

  11. mick | 19 November, 2019

    redeeming does seem to be a problem!

  12. Diana | 10 September, 2019

    It is my second attempt to leave a comment and it looks like even that is not possible. I tried to redeem points, but received nothing.

  13. Diana | 10 September, 2019

    It says my Decathlon voucher is not available. Is this website is scam? I spent a lot of time completing surveys….

  14. Brian Sarntee | 20 August, 2019

    PLEASE bring back gift cards for redemption! You’re risking losing our interest in doing surveys

  15. JIM BARRETT | 20 August, 2019


  16. Susan Macri | 1 August, 2019

    Wish you would bring back the gift cards.

  17. Craig Christley | 24 July, 2019

    I recently noticed that the Kindle 7 has been removed from gift options. Can anyone tell me if this is temporary or has it been removed for good??

  18. Mr. Derek M Hart | 8 April, 2019

    How do I access the full catalogue?

  19. Kimberly | 6 February, 2019

    Why have you stopped having gift cards available for rewards?

  20. Amber | 28 January, 2019

    Are you not offering gift cards anymore? I’m not seeing the tab in the rewards section for them anymore :(

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